![]() Next, brainstorm specific causes that may occur or identify things that occurred within each of the categories your team defined. Step 3: Brainstorm Specific Causes Within Each Factor These categories become the “bones” of your fishbone diagram. Feel free to edit the categories as needed for your business, but be careful not to exclude anything that may have contributed to your issue. ![]() Depending on the situation you’re investigating or your business model, these categories may fit perfectly or they may not resonate. Some teams use “the 6 Ms” as these categories: Manpower, Material, Method, Mother Nature, Machine, and Measurement. These should be broad categories to guide brainstorming, such as Equipment, Environment, Rules/Procedures, and Staff/People. Second, consider what types of factors could have contributed to the problem. Step 2: Identify the Potential Factors Causing the Problem
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